Job title: Specialist II, IT Service Operations (Hybrid)
Company: Pilot Flying J
Job description: Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation’s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description
Pay Rate between: $60,000-$80,000 / year
The purpose of this role is to lead and support efforts within the Network Operations department to ensure our compliance with IT Governance controls and the health of our IT Operations. This includes monitoring systems, running reports, gathering data, interfacing with external and internal auditors, and coordinating with other team members to execute tasks. This role includes working with IT Managers, individual contributors as well as business and shared services teams to create, maintain and distribute data. This role will require a knowledge of our systems, business and technology operations and an understanding of Sarbanes Oxley controls.
Essential Functions: * Maintain our IT Governance calendar to ensure compliance with key dates and deliverables.
- Ensure IT Governance tasks are executed according to the calendar and the output is distributed appropriately.
- Act independently to improve quality and accuracy of documentation distributed to internal and external auditors.
- Establish recurring touchpoints with IT Managers and key team members to plan and execute governance tasks.
- Review processes with owners to determine any changes are required to support IT controls activities.
- Run daily and/or weekly security reports from key IT systems to ensure the health of IT Operations. Look for key items to determine if remediation and/or escalation is required.
- Assist or coordinate training activities with team members as needed to ensure compliance with IT controls.
- Assist the Manager, Network Operations with ad hoc tasks to continuously improve IT Operations and adherence to controls.
- Create and distribute reports to management as needed.
- Educate and coach Team Members on our processes and their importance with maintaining our security and compliance.
Qualifications
- Associate or bachelor’s degree in Technology, Business or related field required or equivalent combination of education and experience
- Minimum of 2 years in business or technology required or equivalent combination of education and experience
- Knowledge of ITIL and ITSM Preferred.
- Knowledge of Sarbanes-Oxley and General IT Controls Preferred
- Intermediate level Microsoft Excel, Word, PowerPoint and Visio Skills
- Familiarity with Information Technology systems, software, terminology and practices.
- Familiarity with writing styles
- Knowledge and experience using project management software (i.e., Jira)
Additional Information
This role is part of the SC Fuels company.
37794
Expected salary: $60000 – 80000 per year
Location: Orange, CA
Job date: Thu, 22 Feb 2024 06:29:56 GMT
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