Job title: Field IT Service and Support
Company: Cencora
Job description: Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doing#LI-SK1Summary:As a MWI/MICRO Field Hardware/IT Specialist, your primary responsibility will be the on-site installation, configuration and maintaining of our computer systems, computers, software & network infrastructures in our customer’s cattle feeding and dairy operations, while delivering exceptional customer service and support to those customers as well as other departments within MICRO/MWI.Primary Duties and Responsibilities:Strong planning, problem-solving, decision-making skills are requiredCommunicate directly with our customersComputer hardware installation, training, maintenance, diagnostics & replacement of the following:Servers, Computers, Switches, Modems, Routers, as well as Wired & Wireless Infrastructure HardwareExperience in virus removalMust be available for local “day” travelOccasional long distance overnight travel will be required as wellBe available to cover a rotating weekend “On-Call” scheduleMust have ability to climb grain legs and other like structuresMust have ability to do coaxial and networking cable runsMust be able to adapt to a wide variety of applications as it relates to computers/network equipmentStrong network experience is preferredPerforms other duties as assignedWhat your background should look likeBasic OS troubleshooting (preferred) as well as some basic knowledge of Linux is preferred but not requiredExperienced in Windows XP, Vista 7 & 8 troubleshootingMust have experience with supporting 1 to 20 computers / workstationsA degree or certification is preferred, but not requiredA successful candidate must have equivalent experience in a technical fieldMust be fully qualified to perform the technical tasks listedMust be motivated, reliable, and trustworthyMust be motivated to learn and adapt to areas you may be unfamiliar withMust be eligible to drive a vehicle that is DOT certified (CDL not required)Must have the ability to maintain a DOT log bookMust have a good driving recordDecision Making:Identifies goals and constraints, considers risks, generates alternatives, evaluates options, and selects best alternativesProblem Solving:Recognizes that a problem exists (i.e., that there is a discrepancy between what is and what should be); identifies possible reasons for the discrepancy and devises and implements a plan of action to resolve itReasoning:Discovers the underlying relationship between two or more objects and uses that knowledge to solve a problem; uses logic to draw conclusions from available information; identifies general rules or principles; applies rules and principles to new situations; determines which conclusions are correct from analysis of a given set of facts and informationTeamwork:Makes effort to seek others’ input; willingly collaborates and cooperates with others in the organization; develops effective working relationships with key associatesCustomer Service: Is customer oriented, sensitive and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needsFlexible/Adaptable:Views change or problems as an opportunity to grow professionally and to develop new and better ways to do things; adjusts readily to alterations in routine; copes effectively with changes in scope or type of workTime Management:Establishes realistic priorities; accurately assesses own time requirements for various projects; activities; schedules own time and activities efficientlySense of Urgency:Demonstrates the ability to respond quickly to changes in day to day operation as it relates to department prioritiesProject Management:Develops proposal recommendations, action plans, and budgets for projects; allocates resources to get projects done; tracks and reports progress; communicates regularly with project team, management and customers; completes projects in a timely, effective and efficient mannerKnow the Customer and the Market:Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplaceWhat Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.For details, visit https://www.virtualfairhub.com/amerisourcebergenScheduleFull timeSalary Range*$57,800 – 82,610*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.Affiliated Companies: Affiliated Companies: MWI Veterinary Supply CompanyEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Expected salary: $57800 – 82610 per year
Location: Colby, KS
Job date: Tue, 19 Mar 2024 08:44:31 GMT
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Field IT Service and Support
