(PCC Only) Information Technology Manager

Job title: (PCC Only) Information Technology Manager

Company: Portland Community College

Job description: Under general direction, manages the day-to-day operations of an assigned functional area (PCC Southeast Campus) within Information Technology. Participates in the development, recommendation, and administration of policies, procedures and processes in support of assigned functional area within the department. Responds to inquiries from College departments and/or external agencies and supervises technical/support staff.Schedule: Remote work scheduled one day per week.See the classification description for additional information:
Candidate ProfileThese qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Experience managing support teams, and supporting students, faculty, staff and the general public from a client servicecustomer service perspective.
• Demonstrated skill in time management, communication, and prioritization.
• Experience in working through difficult situations and collaborating with others to resolve issues.
• Communication skills related to keeping management updated on issues related to our client service and equipment status in our labs.
• Experience supporting large computing environments, classrooms and computer labs.
• Experience with project planning and management for large-scale system implementation projects, which includes: technology assessment, RFP creation, vendor negotiation, implementation planning, testing, documentation, communication, and budgeting.
• Experience with reviewing and documenting departmental expenditures related to hardware, software, equipment, and supplies, which includes coordinating the processing of purchase orders, blanket PO’s, and purchasing card transactions, verifying that account coding is correct and the appropriate budget is available.

Minimum QualificationsTo be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).Bachelor’s Degree in Information Technology or Computer Science discipline. Relevant experience may substitute for the degree requirement on a year-for-year basis. Five years progressively responsible, professional information technology experience related to area of assignment, including two years of management-level supervision of employees (including hiring, assessment, discipline, etc)..Preferred Qualifications

• Experience with supervising technical/support staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
• Experience with supervising technical/support staff related to operational workflow. Tracks, assigns work/tasks, monitor progress via service tickets, handles escalations, ability to create ad hoc reports to help track work completion
• Intermediate knowledge and experience supporting desktop and laptop computers (Windows and Mac) including troubleshooting techniques
• Intermediate knowledge and experience working with computer software applications and tools (ex. MS Office, Adobe, Browsers, Google Suite & GoPrint)
• Experience with develops, recommends, and administers policies, procedures, and processes in support of Technology operations in assigned area of responsibility; implements and monitors compliance with approved policies, procedures, and processes.
• Experience with collecting and analyzing a variety of complex data and information. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.
• Experience in project management for software and hardware technology update and deployments.
• Experience with managing hardware and software tracking, which includes participating in the development of processes to track assets, manage and coordinate inventory, and/or other related activities. Works closely with vendor companies. Maintains vendor partnerships.
• Experience in managing and participating in the installation, configuration, troubleshooting, maintenance, and repair of applicable technologies and associated equipment.
• Can effectively work independently or within a team, both as a leader or participating member.
• Can participate in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding college-wide technology services, programs, areas of opportunity, and/or other pertinent information as appropriate.
• Experience with serving as a liaison with other departments and stakeholders in order to provide information on available resources, programs, and/or services.

Position Grade L
Starting Salary Expectations Minimum $82,293 to range midpoint of $100,808. Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity.
Position Grade Salary Range $82293 to $119325 Annual Salary
FTE 1
PCC BenefitsPCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee’s Individual Account Program under PERS/OPSRP. After one year of management or confidential service, PCC also provides a 2% contribution to a 403(b) account for eligible management and confidential personnel. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions.Paid Leave: (Pro-rated by FTE for Part-Time Employees)
– 14.67 hours of vacation leave per month
– 1 day of sick leave per month
– 12 holidays
– 3 additional personal leave days per yearFor a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefitsView a .
Working Conditions and Physical Requirements Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.
Background Check Required YesPortland Community College complies with the Oregon Veterans’ Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans’ Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• Veterans: DD214
• Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.Notice of the Availability of the Annual Security Report:Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all offices.Send to a Friend 1)) && !window.MSStream; if (isIOS) { document.querySelector(‘.careerSiteHeader’).removeAttribute(‘aria-hidden’); document.querySelector(‘.careerSiteFooter’).removeAttribute(‘aria-hidden’); document.querySelector(‘[data-tag=’dlgChangeLanguage’]’).removeAttribute(‘aria-hidden’); var siblings = document.querySelector(‘.careerSite’).children; for (var i = 0; i
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Expected salary: $82293 – 119325 per year

Location: Portland, OR

Job date: Fri, 08 Mar 2024 05:11:13 GMT

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